We offer a 30 days return policy for customers, its open for all jewelry purchased from our site. Our team tries level best for your satisfaction, but if it doesn’t match your expectation we ensure you get 100 % refund.

One can return the purchased product within the span of 30 days from the shipping date, it’s quit easy & approachable.

 How to Prepare a Return?

A person can return the purchased item by filling up the form as well on contact us page.

You can also return by calling +91 22 28596806 or emailing to info@vtechjewellery.com.                      

Ensure purchased product shouldn’t be damaged & is in its original condition.     

Mail the purchased product with your name & address to :                                                    

Vtech Jewellery Solution, D/205 Gokul Industrial estate,

Sagbaug, Near Times Square Centre, Sakinaka, Andheri East, 

Mumbai 400 059 India. 

Things to remember:

1.       Damaged Products will not be accepted.

2.       Please do ensure that you should not exceed the 30 days time span from the shipping date.      

3.        Article must be in its original condition, with tag & markings if any.

4.        Returning expenses are non bearable by company, buyer must take care of it.     

5.        Return through a traceable medium in order to avoid inconvenience.    

6.        We require 5 to 7 business days for processing your return.


once the cancellation done, the amount will be fully refunded via  original method of payment within 10 to 15 working days.

If customer paid twice for one transaction, then one transaction amount will be refunded via same source within 15 to 20 working days.


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