Frequently ask question

FAQ's (Frequently Asked Questions)

EXCHANGE, RETURNS AND MONEY-BACK

We understand that every piece of jewellery that is bought from Vorra Fashion is special – a gift to yourself or a loved one.We have therefore taken utmost care in creating and inspecting the product thoroughly and pack it carefully. However if for any reason you are not entirely satisfied with your product, we’ll be glad to rectify the problem or exchange the product.

 

30 DAY EXCHANGE AND MONEY BACK POLICY:

If you are not satisfied with your product, you could return it to us within 30 days of receipt for a refund or exchange on the full Invoice value. You can return any of our products except for ones that have been customized for you.

We offer FREE return shipping within the 30 day exchange Policy.

 

SHIPPING POLICY

We offer FREE shipping on every order within India. Your order will be shipped to you fully insured.

 

FREE GIFT PACKAGING

In case your purchase is intended as a gift, we offer free gift packing

 

PAYMENT OPTIONS

We Offer payment options like: Online and Cash-on-Delivery.

 

ONLINE:

Customers can make their purchase payment with Credit Card, Debit card

Credit Card: All Visa,Master and American Express Credit Cards are accepted.

Debit Card: All Visa and Maestro Debit Cards are accepted

 

 

CASH ON DELIVERY:

Cash-on-Delivery (COD) is a payment method where you pay for a product in cash, when the courier company delivers it to you. COD option is available on select pin codes up to Rs. 5000

 

CANCELLATION POLICY:

Customer can cancel the order placed online within 24 hours 



Contact Us